by msynk | May 4, 2016 | Management, Meetings, purpose, Quality
Yesterday afternoon I had a productive conversation with a client who commented about how everything in his business is “speeding up” in a positive way. Almost all of his company’s employees work remotely. I was anticipating a comment or two about...
by msynk | Nov 18, 2015 | Hiring, Leadership, Management, People, Quality, Staffing, Uncategorized
Do you consider your employees assets or expenses? This is a quick post to help you orient yourself with regards to how you feel about your people, your team, your employees. How did you answer that first question? Clearly, the largest expense line in just about every...
by msynk | Apr 10, 2014 | Alignment, Customer Service, Excellence, Performance, Quality, Sales
….or delivered….or consumed? Usually the answer is that you don’t really want to know. And when you are the consumer, that just might be true. You ultimately want to know that it tastes good and if you don’t know how it’s made,...
by msynk | Jul 20, 2010 | Balance, Quality, Stress
At Inner Circle I’ve often encouraged members to take and internet holiday when going on vacation. No email, no internet, no texting to work, no phone calls to work. Cold turkey. It really helps to clear your mind and ensure that you get refreshed on your...
by msynk | Mar 5, 2010 | Company Culture, Leadership, Quality
Interesting discussion at Inner Circle yesterday morning. Which generated the following quote: “I told my team that I’m not a control freak, I’m a quality control freak. When the quality of your work isn’t not where it should be, I’m...
