by msynk | Feb 12, 2016 | Outcomes, Strategy, Uncategorized
The traditional outcomes of revenue, profitability, and cash are the ultimate measures of a successful business. When you graph them out over time, as you move from left to right, they should be moving up. If they aren’t, you need to be concerned. If they are...
by msynk | Nov 2, 2015 | Coaching, Communication, Company Culture, Customer Service, Execution, Growth, Leadership, Management, Meetings, Outcomes, Planning, Sales Coaching, Teamwork, Uncategorized
A business associate of mine called me up and asked me if I could come give his sales team a pep talk, which sometimes I’m happy to do, but usually I’m not interested. The following conversation ensued: “Tell me why you think they need a a pep...
by msynk | Sep 17, 2015 | Growth, Measurements, Outcomes
I regularly say this to clients is this: “If you want to create forward progress, your team has to see the motion in the numbers.” And I ask them to report the numbers, both the leading indicators and the outcomes in ways that can be analyzed instantly...
by msynk | Mar 25, 2014 | Accountability, Coaching, Communication, Outcomes
Setting Expectations. But let’s face it, quite often we don’t do this or if we do, we don’t do it so well. We can’t just tell people what they should be doing (the traditional job description and review process). We have to tell them how them...
by msynk | Feb 24, 2014 | BHAG, Change Management, Clarity, Management, Outcomes, People
Julie Andrews, and Rogers and Hammerstein, had it right in the Sound of Music. Forgive me for bringing up this well worn musical. The idea of starting at the beginning seems to be lost. To remind you of the words from the song: When you count you start with 1,2,3 ...
by msynk | Jul 3, 2012 | Coaching, Meetings, Outcomes, Rockefeller Habits, Uncategorized
Final post on this. Entrepreneurs following the Rockefeller Habits in a disciplined manner, meaning setting Quarterly Goals based on an Annual Plan, and following a good meeting rhythm around them get the following results (as compared to competitors who don’t):...
