Four Ways to Get Return On Clarity

I’ll bet you are familiar with ROI, Return On Investment, but are you familiar with ROC, Return On Clarity? You experience ROC when you work on your complex business. You make it easy to understand for your customers, staff, vendors, and partners. Lots of...

“We’ve Got to Get Ready for This”

“We’ve got to get ready for this” or some other variant of this statement is often conveyed to me to delay or decline going forward with a strategic planning effort. Strategic planning that would align a team and transform the direction of the...