Four Ways to Get Return On Clarity

I’ll bet you are familiar with ROI, Return On Investment, but are you familiar with ROC, Return On Clarity? You experience ROC when you work on your complex business. You make it easy to understand for your customers, staff, vendors, and partners. Lots of...

Lost Dialog = Lost Growth

All the advertisements about voice mail, email, texting, and social media give the impression that these move your business along faster and without them you’ll fail to grow. However, without good dialog before using them, they tend to muck things up and slow...